The official Facebook page of Samsung Electronics West Africa in Nigeria has been hacked by an unidentified person(s) after several updates where posted on its page today eliciting a negative backlash from its fans.
Update: Saturday, January 12 - The Facebook page has been restored, although it is still uncertain why and how the page was compromised. See Samsung’s official statement below.
The company’s Facebook page last officially posted an update on January 2, but had not until 11:40 pm on Thursday when the first update was posted suggesting that the page had been hacked.
The unknown hacker posted ridiculous updates like: “Whose was this Fanpage”, “Who can I get e-mail manager that has been”, “un would like to bring back fanpagen old manager again Plase e-mail”, and even suggesting that he/she was a Muslim, as shown in the screenshot below.
Meanwhile, a guy named Oyekanmi Bolade who claimed to be the admin manager of the Samsung Mobile Facebook page has requested that the hacker restored his rights to the page or call him for details on how to do so, promising to compensate the hacker.
We did a quick check to confirm that Oyekanmi Bolade is actually the Digital and Content Manager for Samsung Electronics West Africa.
While we’re not sure why and how the Facebook page was compromised, we’ve reached out to him for his comment on the situation and would update this post when we know more.
Update: Saturday, January 12 - The Facebook page has been restored, although it is still uncertain why and how the page was compromised.
See Samsung Mobile Nigeria’s official statement below:
For every successful world class organization with a huge following on social media, there are hundreds of hackers looking to hijack their platform and cause mischief.
Fortunately, Samsung happens to fall within the former category.
If you have been following this space for the past days, you would have noticed some irregular and inconsistent posts/ contents being uploaded on our fan page. These contents were posted by a set of mischief makers who temporarily took control of Our Facebook page illegally.
The good news is that Facebook authorities have been notified and they have intervened and returned the control of the page to its original owners.
You will notice that the obscene content has been taken off our page and we have taken concrete steps, working with Facebook authorities to beef up the security of our Fanpage to ensure that this situation does not repeat itself.
We want to apologize for any inconvenience that these mischief makers have put you through and assure you that the situation will NEVER repeat itself.
We also want to thank you for your support for the brand and how you all rallied against the mischief makers, encourage you to continue following this page and assure you that we will double our commitments to satisfying your needs.
You can be rest assured that this the platform is evolving to a better one because as the saying goes “what doesn’t kill you only makes you stronger”.