In a bid to out-price its competition, leading online retailer, Konga.com says it will match the prices of all electronics in any online shop in Nigeria.
According to the company, its latest offering called ”Konga.com Price Match Guarantee“ ensures that in addition to fast delivery, pay on delivery, best quality of goods and other benefits of shopping on Konga.com, customers will always get the lowest prices for electronics anywhere in Nigeria.
Konga claims that if a customer buys a qualifying item on its site and finds an identical item on another retailer’s website for a lower price within 48 hours, it will match that price and refund the customer the difference.
The company is also giving out freebies in its “Samsung Electronics Bonanza“, which allows you to get different freebies ranging from DVD players to Home Theatres when you buy select Samsung electronics at the lowest prices on its site.
A recent Techloy survey of online shoppers in Nigeria revealed that one of the best ways to out-price your competition is to offer a better customer service and experience — something that we find that Konga.com seems to be doing better than its competition at the moment.
Now that the company has added a price match guarantee for all electronic products, it behooves other online retailers not to price themselves out of the market, since consumers want the best quality of products at the lowest prices.