Zambian Startup, Zoona Processes More Than US$1 Billion In Transactions

Zoona, a Zambia-based mobile money and money transfer startup, has announced it has processed more than US$1 billion in money transfers, bill payments, and other financial services.

Described as a big milestone in the history of its business and for mobile money and financial inclusion in Africa, the humongous transactions were processed by Zoona’s agents across Zambia and Malawi.

“Today we have an important milestone on our journey to become a billion dollar business that helps communities thrive,” said Mike Quinn, CEO of Zoona.

He added, “This milestone is a result of focusing on what really matters: ensuring our customers never bounce at a Zoona Agent. We will continue to work tirelessly to achieve this goal by building the most trusted agent network in the market so that people can send and receive money when they need to most.”

Zoona has grown into a vital lifeline for those that want to send and receive money and have limited safe ways to do so.

Today, Zoona’s entrepreneur agents, who have earned close to US$10 million in commissions, serve more than one million customers every 60 day, across close to 1,500 locations.

Its iconic green booths have become a staple across the landscapes of Zambia and Malawi.


Sharing Mike’s sentiments, Zoona’s Regional Managing Director, Lelemba Phiri said, “As an African business that came up with an African solution to an African problem – we’re thrilled to reach this milestone! It’s a vindication and vote of confidence from our consumers – who have chosen to trust us when sending and receiving money,”

She added, “We are immeasurably grateful for this trust. We are also grateful to our hardworking Agents and Tellers – who make the Zoona experience Real. But most of all, we are thrilled for what this means for financial inclusion and mobile money in Africa!”

Launched in 2009, Zoona has been described as Africa’s hottest startup. Zoona helps people send money when they need it most, so that communities may thrive.

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