Twilio to lay off 17% of its workforce and create two business units

Twilio, the cloud communications platform has announced that it will lay off 17% of its global workforce in a new round of layoffs.

In an email sent to employees, CEO Jeff Lawson wrote that the move was necessary for the company to become more efficient and to streamline its operations.

This is the second round of layoffs for Twilio in the past year. The company laid off 11% of its staff in September 2022, affecting over 800 employees. Twilio's latest earnings release indicates that it had 8,992 employees as of September 30, 2022.

The layoffs will impact approximately 1,400 people, with the Communications side of the business set to be hit hardest. The restructuring also involves the creation of two business units: Twilio Communications and Twilio Data & Applications, with each unit having its own president and sales, R&D, and administrative resources.